Terms of Service

Welcome to Security Exchange (SE24). By accessing and using our website www.se24.com and our services, including our online shop and subscription-based risk intelligence alerts, you agree to these Terms of Service. Please read these terms carefully, as they outline your rights and obligations.

1. Acceptance of Terms By using our website, products, or services, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use our website or any related services.

2. Changes to Terms We may update these terms occasionally. Any changes will be published on our website, and continued use of the site following any changes signifies your acceptance of these revised terms.

3. Subscription Services Our shop offers a subscription to risk intelligence alerts. The subscription provides email and/or SMS alerts regarding global risk intelligence on topics such as civil unrest, political instability, severe weather, terrorism, infrastructure failures, travel disruptions, and economic crises.

3.1 Subscription Payments Payments for subscription services are processed annually, with the subscription renewing automatically each year on the date of your initial purchase. You will receive a notification at least 14 days prior to renewal. Payments must be completed through our secure payment gateway.

3.2 Subscription Cancellation You may cancel your subscription at any time via your account dashboard or by contacting us at info@se24.com. Upon cancellation, your subscription will remain active until the end of the paid period. You will not be charged further.

3.3 Refund Policy We offer a 14-day refund period from the date of initial purchase. To request a refund, contact us within 14 days of subscription purchase at info@se24.com. Refunds will be processed to the original payment method within 10 business days.

4. Use of Content The information provided through our risk intelligence alerts and website content is intended solely for your personal or internal business use. Redistribution, reproduction, or use of this information for commercial purposes without prior written consent from SE24 is prohibited.

5. Intellectual Property All content on this website, including text, graphics, logos, images, and software, is the property of Security Exchange Ltd or our licensors and is protected by applicable intellectual property laws. You must not use or replicate our intellectual property without explicit permission.

6. User Conduct You agree to use the website and subscription services responsibly and lawfully. Misuse or unauthorised access to our systems, services, or content is strictly prohibited and may lead to termination of your account and legal action.

7. Liability and Disclaimer SE24 endeavours to ensure accuracy in all provided information. However, we do not guarantee that information is error-free or complete. We are not liable for any losses or damages arising from the use or reliance upon this information.

8. Data Protection We process your personal data in accordance with our Privacy Policy, accessible at www.se24.com.

9. Governing Law These terms are governed by and construed under the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information For any queries or concerns regarding these Terms of Service, contact us at:

Security Exchange Ltd
63 St Mary Axe
London, EC3A 8AA
United Kingdom
Email: info@se24.com

Effective Date: January 1, 2025