Privacy Policy

Privacy Policy

Security Exchange (SE24) is committed to protecting and respecting your privacy. This Privacy Policy outlines the personal data we process, why we process it, and your rights concerning your personal data. This policy may be updated periodically and can always be accessed via our website, www.se24.com.

For further information on the General Data Protection Regulation (GDPR), please visit the official GDPR website here. Additional details regarding your rights can also be found through the Information Commissioner’s Office here.

What data do we process? We process various types of personal data, which depend on our relationship with you, and may include:

• Personal and contact details: Title, name, contact details, and address.

• Date of birth and gender.

• Nationality and citizenship.

• Employment details: Job title, employer, and employment history.

• Communications: Records of correspondence with SE24 employees.

• Travel data: Travel history and itineraries.

• Marketing data: Engagement and interaction with our marketing campaigns.

• Insurance details: Policy information provided by clients.

• Financial data: Transaction history and invoicing details.

• Educational background: Education history and qualifications.

Why do we hold data? We process your data for various reasons, including:

• To provide services as part of a direct contractual relationship.

• To deliver services in partnership with contracted business associates.

• To distribute marketing materials, provided you have explicitly opted in.

• To maintain and develop relationships with current or past clients.

• To provide rapid response services during critical or emergency incidents.

• To inform you of changes or updates to our services.

• To comply with applicable legal and regulatory obligations.

What is our legal basis for processing data? Under GDPR, the lawful grounds for processing personal data include:

• Consent.

• Performance of a contract.

• Compliance with a legal obligation.

• Protection of vital interests.

• Public interest.

• Legitimate interest.

All personal data processed by SE24 falls within these lawful grounds. Each piece of data we process is carefully assessed to ensure it aligns with the applicable legal basis.

Do we share your data? Occasionally, we share personal data with contracted business partners to facilitate service provision. This includes situations where data initially provided to a business partner is subsequently transferred to us for service fulfilment. We also collaborate with third parties to execute specific business functions, such as marketing or digital services provision. Whenever data transfers occur, we implement measures to maintain data security and integrity.

How long do we hold your data? Your personal information is retained based on the following considerations:

• For as long as necessary to manage our business relationship with you and operate our business effectively.

• For the duration of service provision and subsequently for as long as required to address potential claims.

• As mandated by relevant legal and regulatory retention guidelines.

What are your rights? Under GDPR, your rights regarding personal data include:

• The right to be informed about how your data is processed.

• The right to correct inaccuracies or complete incomplete data.

• The right to object to data processing.

• The right to restrict data processing.

• The right to request data erasure (“the right to be forgotten”).

• The right to access your data and understand how it is processed.

• The right to transfer your data (“data portability”).

• Rights concerning automated decision-making that significantly affects you.

Contacting Us If you wish to access, correct, or request deletion of your personal data, please contact us via email at: dpo@se24.com

Alternatively, you can write to us at: Security Exchange Ltd 63 St Mary Axe London, EC3A 8AA United Kingdom.